How do I fix the wrong check number I used without voiding the check?

Go to the accounts payable main menu and select option 4 Invoices.

Once in the invoice menu select option 5 Invoice History Inquiry, and pull up the check in question.

Once the check is up on the screen, you can press F7 key to change the check number.

      NOTE:  The F7 key to change check number is a ‘hidden’ option,therefore it does not appear at the bottom of the screen.

Once you press the F7 key, the old check number will appear at the bottom of the screen.  Then, you can enter the correct check number and press your END key to clear out any other numbers/characters in the field.

Once you have accepted the new number, the check is automatically updated.

The check number changed is not automatically updated in the Check Reconciliation. You will need to manually update check reconciliation.

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We have a Purchase Order that is showing a status of liquated and that is the wrong. How can we change it to the correct status?

Go to the accounts payable main menu and select option 11 Utilities.

Once in the Utilities menu select option 8 Rebuild Purchase Order Amounts.

Enter the complete purchase order number that is wrong in the PO number(s) in the from/thru range. Then press enter.

This utility will often fix the status problems.  It looks at the distributions on the purchase order and the amount of the purchase order. Based on that information it will reset the purchase order.

Warning: Before using this option make sure all users are out of the accounts payable systems.

                      Use extreme care when using any utilities option

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When I printed my checks, I noticed my check numbers are wrong how can I fix this?

If you have not updated the invoices, simply chose the check process menu option 5 Print Checks and print your checks again with the right number. The system will not store the previous check numbers.

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When I ran my selected invoice report, I noticed that I missed some invoices and selected some I should not have selected, how do I correct this?

You have two options either of which will fix the problem.

A.     Go to the check process menu select option 13 Delete Selected Invoice File.  Once you select this option enter your select invoice file name and press enter.  The system will ask if you are sure you want to delete the file, type a Y and press enter. Your select invoice file has been deleted and the invoices have been returned to an open status, so that they may be selected again for payment.

B.     Go to the check process menu select option 11 Selected Inv. File Maintenance.  Once you have chosen this option the screen will display much like the select invoice screen.  Enter your selected file name and press enter, the system will default to process on individual basis. Press the F9 key to accept the screen. The next screen to display will be a list of invoices and a small set of parenthesis to add or remove invoices to your file.  Type a Y (to add) and a N (to remove) in the small parenthesis until all invoices have been displayed. Then return to the check process menu and reprint your selected invoice report.

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What happens if I delete my AP packet from General Ledger without process it?

The accounts payable system unlike other applications does not allow you recreate your packets for general ledger. So do not delete the packet without first contacting phone support.

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Can I use the check process option in invoices, instead of the check process option on the main accounts payable menu?

Do not use a difference check process option without contacting phone support first.

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